"Digital consumer protection" – computerisation of functions of consumer protection

Project name 

"Digital consumer protection" – computerisation of functions of consumer protection

Code number of the project 


Name of the related operational programme 

Public Administration and Public Service Development Operational Programme (KÖFOP)
Competitive Central Hungary Operational Programme (CCHOP)

Name of the beneficiary, head of the project consortium 

Governmental Information Technology Development Agency

Further beneficiaries, partners involved in the consortium 

Ministry of National Development
Hungarian Authority for Consumer Protection
Government Office of Somogy County
NISZ National Infocommunications Service Company Limited by Shares

Aim(s) of the project 
  • Increasing the efficiency of processing by reducing the administrative burdens.
  • Improving the effectiveness of consumer protection authority proceedings.
    Development of a system supporting fact-based decision-making and planning (integrated database).
    Improving the effectiveness of audits (by regulatory tools, by making the process of enforcement more efficient).
    Development of the regulatory and control system of online trading.
  • Increasing consumer and entrepreneurial awareness.
Completion of the implementation of the project 

30.06.2020 (planned)

Full budget of the project 

HUF 1,687,500,000

The share of NISZ in the budget of the project (unless NISZ is the leader of the consortium) 

HUF 113,140,000

Related procurement procedures 
Further information 

E-mail: info@nisz.hu