Development of the IT infrastructure of district offices - District I

Project name 

Development of the IT infrastructure of district offices - District I

Code number of the project 


Name of the related operational programme 

Electronic Public Administration Operational Programme

Name of the beneficiary, head of the project consortium 

Prime Minister's Office

Further beneficiaries, partners involved in the consortium 

NISZ Nemzeti Infokommunikációs Zrt.

Aim(s) of the project 

In the operation of public administration, implementation of the internal information infrastructure, developments necessary for the capability to provide electronic services, by which the provision of IT-based services within public administration can be operated.

Result(s) of the project 
  1. facilitation of operation as integrated points of processing and information provision
  2. in order to implement the above, the provision of the necessary physical devices and related services supplementing the fundamental infrastructure for the district offices and in some cases, for the Government Windows as well (Time Reservation application, Workflow managing system)
  3. making the district offices suitable for the support of integrated customer care tasks, and for participating in the operation of the virtual interactive customer care service;
  4. taking into account aspects of equal opportunities and the right of clients for self-determination, enabling both the full scope of electronic processing services and the opportunity of originating "regular" paper-based processes, in such a manner that within public administration the case should already be processed in the form of electronic document;
  5. creation of such an online navigation and interactive virtual customer care system that facilitates getting oriented and electronic processing for the client;
  6. the establishment of a knowledge base that contains the case descriptions comprehensively, in a well-structured and searchable manner, and is capable of displaying these with transparent logic and in a clear structure, for both the clerks and the users (Knowledge Repository).
Beginning of the implementation of the project 


Completion of the implementation of the project 


Full budget of the project 

HUF 5,100,000,000

The share of NISZ in the budget of the project (unless NISZ is the leader of the consortium) 

HUF 2,803,770,000

Related strategic government documents 

Nemzeti Infokommunikációs Stratégia 2014-2020

Completion level of the project (%) 


Related procurement procedures 
Further information