The Single Emergency System based on the European emergency number - ESR-112

Accomplishment of the aims of the project enhances the opportunity of accessing public administrative services, contributes to preserving the quality of life of individuals, and enhances the citizen’s opinion of the “State as a Service Provider.”

 Strategic - social - aims set for the project:

• To establish the Call Receiving Centre that responds to emergency calls in a standard regime

• To enhance the Activity Control Systems of the police and the disaster protection services

• furthermore, to create a tight data and voice integration of these system components with the new ambulance management system to be established by the National Ambulance Service in a separate project (TIOP, KMOP).

• The completed project will ensure enforcement and expansion of the right of individuals needing assistance from the Stand-by Bodies to life, bodily integrity and health, and that the enforcement of these rights are guaranteed by the totality of the cooperation, responsiveness of the Stand-by Bodies.

• As a result of all the above factors, to increase the subjective feeling of safety of the individual, furthermore, delivery on the expectations related to the "State of the Service Provider" formed through the assessment of the individuals.